The franchise owner of Carrefour in Kenya Majid Al Futtaim, has announced the closure of its Kisumu CBD outlet located at Mega Plaza. This change will take effect on Saturday, November 30, 2024. The move, described in an internal memo as the result of “careful consideration,” aims to strengthen Carrefour’s long-term strategy in Kenya.
Carrefour has however confirmed that no employees will lose their jobs following the store’s closure. All affected staff members will transition to other Carrefour outlets within Kisumu. These include the United Mall branch, which is conveniently situated along the Kisumu-Kakamega highway.
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“We are committed to supporting our colleagues during this transition,” Carrefour noted in its internal communication. The company emphasized its dedication to ensuring a smooth redeployment process while minimizing disruption to employees’ roles.
Why is Carrefour Kenya Closing Kisumu CBD Outlet?
The decision to shutter the Kisumu CBD store follows months of low customer traffic at the Mega Plaza outlet. Reports indicate that the store experienced consistently low activity over the past ten months. Additionally, unconfirmed sources suggest that a tenancy dispute may have influenced Carrefour’s decision to vacate the location, which previously hosted Nakumatt and Tuskys supermarkets.
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Despite the Kisumu CBD closure, Carrefour maintains a robust presence across Kenya, operating 25 stores nationwide. The retailer remains committed to serving its customers and optimizing its operations to ensure long-term success.